Introduction
Welcome to Travel From The UK (travelfromtheuk.co.uk). We respect your privacy and are committed to protecting your personal data. This policy explains what information we collect when you visit our website, how we use it, who we share it with, and what rights you have.
By using our website, you acknowledge the practices described in this policy. If you do not agree with it, please do not use the site.
Who we are
Travel From The UK is operated by Travel from the UK, based in UK. For the purposes of UK data protection law, we are the “data controller” of your personal data.
You can contact us about anything in this policy at travelfromuk@gmail.com.
The information we collect
We collect only what we need to run the site and respond to you. Depending on how you use the website, this may include:
- Information you give us: If you contact us through a form or by email, or subscribe to a newsletter, we collect your name, email address and anything you include in your message.
- Technical information: When you visit, we may automatically collect your IP address, browser type and version, device type, operating system, language settings and time zone.
- Usage information: This includes the pages you view, how long you stay, the links you click, how you arrived at our site (for example, from a search engine) and the pages you leave from.
- Cookie data: Small files stored on your device that help the site work and help us understand how it is used (see Section 7).
We do not knowingly collect sensitive personal data (such as health, religious or political information), and we ask that you do not send us any.
How we use your information
We only use your personal data when the law allows us to. The main reasons we use it are:
| Purpose | Legal basis |
| To respond to your enquiries and messages | Legitimate interests (running our site and helping visitors) |
| To send newsletters or updates you have signed up for | Consent, which you can withdraw at any time |
| To operate, maintain and secure the website | Legitimate interests |
| To analyse how the site is used and improve our content | Consent (for non-essential cookies) or legitimate interests |
| To comply with legal obligations | Legal obligation |
We do not use your data for automated decision-making or profiling that has legal or similarly significant effects on you.
Who we share your information with?
We do not sell your personal data. We only share it where necessary with trusted third parties who help us run the website, such as:
- Website hosting and technical service providers who store and deliver the site
- Analytics providers (for example, Google Analytics) who help us understand site usage
- Email service providers who manage newsletters, if we offer them
- Advertising or affiliate partners, where the site displays ads or affiliate links (see Section 8)
- Professional advisers, such as lawyers or accountants, where needed
- Authorities, if we are required to do so by law or to protect our rights
These providers may only use your data to carry out services for us and are expected to protect it appropriately.
International transfers
Some of our service providers may be based outside the UK, including in the United States or the European Economic Area. Where your data is transferred abroad, we take steps to make sure it is protected, such as relying on UK adequacy regulations, the UK International Data Transfer Agreement or Addendum, or other safeguards recognised by UK law.
Cookies
Cookies are small text files placed on your device when you visit a website. We use them in the following ways:
- Strictly necessary cookies keep the website working properly and securely. These do not require consent.
- Analytics cookies tell us how visitors use the site, which helps us improve it. We only set these with your consent.
- Advertising and affiliate cookies may be set by third parties if we display ads or affiliate links. We only set these with your consent.
When you first visit, you will be shown a cookie banner where you can accept or reject non-essential cookies. You can change your choice at any time through our cookie settings [link] or through your browser settings. Most browsers let you block or delete cookies, though blocking some of them may affect how parts of the site work. For more information on managing cookies, visit allaboutcookies.org.
Third-party links and affiliate links
Our site contains links to other websites, such as airlines, hotels, tour providers and booking platforms. Some of these may be affiliate links, which means we may earn a small commission if you make a booking or purchase, at no extra cost to you.
Once you leave our site, we have no control over how other websites handle your data. We encourage you to read the privacy policy of every site you visit. We are not responsible for the content or privacy practices of third-party sites.
How long we keep your data
We keep personal data only for as long as we need it for the purposes it was collected for:
- Enquiries and emails: generally up to 12 to 24 months after our last contact with you
- Newsletter subscriptions: until you unsubscribe
- Analytics data: typically 14 to 26 months, depending on our analytics settings
- Legal or accounting records: as long as the law requires
When we no longer need your data, we delete or anonymise it.
How we protect your data?
We take reasonable technical and organisational steps to protect your personal data from loss, misuse, unauthorised access and disclosure, including secure hosting, HTTPS encryption and restricted access. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
Under UK data protection law, you have the right to:
- Be informed about how your data is used
- Access the personal data we hold about you
- Correct information that is inaccurate or incomplete
- Erase your data in certain circumstances
- Restrict how we use your data in certain circumstances
- Object to processing based on legitimate interests, and to direct marketing at any time
- Data portability, meaning you can ask for your data in a reusable format
- Withdraw consent at any time where we rely on your consent
To exercise any of these rights, email us at [your email address]. We may need to verify your identity before responding. We aim to reply within one month. You will not normally have to pay a fee.
Complaints
If you are unhappy with how we have handled your data, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk or on 0303 123 1113.
Children’s privacy
Our website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has given us their information, please contact us and we will delete it promptly.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or the law. The latest version will always be available on this page with the “last updated” date at the top. We encourage you to review it occasionally.
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact:
Travel From The UK
Email: travelfromuk@gmail.com
Address: London, UK